Forgot Company ID or Username

Actions:

• Enter the Last Name.
• Enter the last 4 digits of the Social Security number in the Last 4 Digits of SSN field (exclude any dashes or spaces).
• Enter the last 4 digits of SSN a second time in the Confirm SSN field.
• Enter the Home Zip Code.
• Enter the Phone or Email associated with the Username.
• Check the reCAPTCHA box indicating I'm not a robot.
  • Follow any human verification steps prompted by the reCAPTCHA check box.
• Click the Continue button.
• If your provided information matches the information on file and your account is not locked out, an email, text or phone call will be sent that contains Your One-Time Passcode (which will be a 4-digit passcode). Enter this in the One-Time Passcode field.
• Click the Continue button.
• Respond to the login challenge question with the appropriate response (if applicable).
• Click the Continue button.
• You will be returned to the login screen with Company ID and Username supplied.

Important Notes:

• In order to maintain confidentiality, employees must contact their Company Administrator with questions. Paylocity is not authorized to speak directly with employees.
• Enter employee user information exactly as it appears in the system.